How to Resolve the Outlook Keeps Crashing Problem?

 Outlook is undoubtedly a convenient email client that helps people manage their daily activities. But if it crashes or freezes while opening or midway, it can become challenging to carry on your work. Outlook keeps crashing due to hardware issues, corrupt installation files, and damaged data files. Additionally, a virus or malware infection can also make it crash. However, you can stop it from crashing and work efficiently. In this article, you’ll find some proven fixes to deal with this crashing problem.

 


Troubleshoot Outlook Keeps Crashing Issue

You can implement various measures to tackle the Outlook crashing issue. These measures are not very complicated and work effectively.

  1. Open Outlook in the Safe mode

The first thing you can do when your Outlook crashes when opening is to start it in the Safe mode. Here are the points to launch it in this way.

  • Exit Outlook and launch the ‘Run’ dialog box.

  • In this box, enter ‘Outlook.exe /safe.’ Then click ‘Enter.’

  • Now close Outlook and restart it normally.

  1. Disable add-ins

Add-ins can interfere with the Outlook service. Their interference is highly likely to cause an MS Outlook crash. You can disable the add-ins by following these steps.

  • Close Outlook and open the Run box. 

  • Enter ‘Outlook.exe /safe’ and press ‘OK.’

  • Navigate to ‘File’ and then ‘Options.’

  • Now, tap ‘Add-ins.’

  • Choose ‘COM Add-ins,’ and tap ‘Go.’

  • Next, tap ‘OK’ to clear every checkbox and start Outlook again.

  1. Repair MS Office

If the measures above didn’t work out, repair Office. Follow these points below to repair the program. 

  • Navigate to Control Panel, and choose ‘Programs.’

  • Next, choose ‘Uninstall a program.’

  • Right-tap on ‘Office Installation,’ and choose ‘Change.’

  • Next, tap ‘Online Repair.’

  • Now, let the repair process run. 

  1. Execute the Outlook Diagnostics Tool

You can also run the Outlook Diagnostics Tool if your Outlook keeps shutting down no matter what you do. Firstly, download the diagnostics tool from the official Microsoft website.

  • After downloading, run the tool. 

  • Your issue should be resolved after the tool runs on your system. But if it doesn’t, navigate to ‘Microsoft Support and Recovery Assistant’ for MS Office 365.

  • Tap ‘Outlook’ followed by ‘Next.’

  • Choose either of the options that you see about Outlook that keeps freezing or crashing with the message saying, ‘Microsoft Outlook has stopped working.’Now hit ‘Next.’ 

  1. Use a different software

Although the measures above are effective, you can try using another email software if none of them works out. There are many good email software that are stable and high performing. Like Outlook, they are easy to use and give a flawless user experience. They also have a lesser crashing rate compared to Outlook. So try them out when your Outlook crashes, and you don’t find any resolution working.

 

Final Thoughts

Hopefully, you’ll now be able to troubleshoot the Outlook crashing issue confidently. The techniques above aren’t too difficult to execute. But if you need further assistance with them or require an urgent resolution, contact expert email technical support services. The technicians will diagnose the root cause of the problem and fix it efficiently.

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